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Customer care

If you need assistance, please don't hesitate to keep in touch with our customer care team,

We look forward to help you with your query

Shipping Information

Standard Shipping

(1-2) Days for all UAE orders.

(3-5) Days for the rest of GCC orders (Kuwait, KSA, Qatar, Bahrain, Oman).


within 30 calendar days.

We will ship the product(s) in your order via PostaPlus courier to the delivery address in all of GCC (UAE, KSA, Kuwait, Oman, and Bahrain). Our shipping partner will require a signature by you (or an adult authorized by you) upon receipt of the products. Please note that we will not deliver products to PO boxes; we will only deliver on normal working days/hours (not on weekends or public holidays).

The courier will make two (2) delivery attempts to deliver the package and obtain a signature. The frequency is two (2) consecutive attempts one each day. After the 3rd attempt, the package will be sent back to the UAE store.

You may check the progress of your order through the link in the confirmation email or: [email protected].